Reference

Privacy Policy for your account data

We keep your account details, DANA, OVO, GoPay and QRIS records, device checks, and lobby activity under one Privacy Policy so you know what we collect before you…

DANA recordsOVO recordsGoPay recordsQRIS receiptsDevice checks
nagitabet slot Privacy Policy for your account data
CONTACT ROUTES

Contact us about your privacy choices

Fast privacy help matters when you are checking a wallet record, changing a phone number, or asking why a device session appears on your account.

Live chat in your account Use live chat from the lobby footer between 09:00 and 01:00 WIB. Tell us the privacy task first, such as data copy, correction, cookie question, or a device session you do not recognise.
WhatsApp privacy help Message our WhatsApp channel from the contact page when you need a wallet record checked. We may ask for the transaction time and whether it was DANA, OVO, GoPay, or QRIS.
Email privacy request Send privacy requests to [email protected] with your account email and the action you want. Keep wallet PINs, card photos, and unrelated files out of the message for your own safety.
ACCOUNT CARE

How we handle account data

Privacy control is built into the account flow, not hidden after you join. We separate login data, wallet records, cookie preferences, and support messages so each team sees only the data needed…

Account data we collect

We collect your account name, phone number, email address, login timestamps, and verification status. This keeps account access tied to you and lets support confirm ownership before changing profile or privacy settings.

Payment record handling

DANA, OVO, GoPay and QRIS actions create transaction IDs, receipt codes, amounts, time stamps, and status labels. We use those records to match wallet balance changes and trace failed or delayed payment updates.

Cookies and device data

Cookies help keep your session open, remember language and wallet display choices, and detect risky sign-ins. You can clear browser cookies, but you may need to log in again afterward.

Lobby activity records

When you open Sic Bo, Limbo, UFC MMA, Crash Games, Super Bingo, or Fishing God, we log session timing and account activity. This helps resolve account questions and keep wallet records aligned.

Retention and deletion requests

We keep account and payment records only as long as needed for security, support, dispute handling, and legal duties. When deletion is available, we first confirm ownership and check unresolved wallet matters.

Correction and access requests

Ask us to correct profile data, provide a copy of stored account data, or explain a record. Start in live chat or email, then complete the identity check we send.

Privacy questions before you join

Your privacy questions usually happen at practical moments: opening an account, adding a wallet method, switching devices, or asking support to correct a record. These answers explain what we collect, why we keep it, and how you can reach us without sharing more than needed. If a request involves account access or wallet history, we confirm ownership before making changes.

We collect your account name, email, phone number, password data, device signals, and login timestamps. We use this to create your profile, secure sign-ins, link wallet activity, and handle privacy requests.

No. We store payment references such as transaction IDs, receipt codes, time stamps, status labels, and wallet method names. Your wallet PIN stays with DANA, OVO, GoPay, or QRIS, not with us.

Device data helps us spot unusual sign-ins and keep your account session tied to the device you used. You can view recent sessions at Account > Security > Active sessions after logging in.

Yes. Contact live chat, WhatsApp, or [email protected] and ask for an account data copy. We will confirm ownership first, then prepare the data we can provide under applicable rules.

Yes. Open support and tell us which profile detail needs correction. We may ask for your current email, phone number, and a recent QRIS, DANA, OVO, or GoPay transaction reference.

We keep wallet and lobby records for security, support, dispute checks, and legal duties. Retention length may vary by record type, and deletion requests are checked against unresolved account or wallet matters.

Access to account areas and real-money records depends on local law. Your privacy request can still be sent through our support paths, and we will explain what action is available for your account.